Google recommend sending through SMTP servers for professional domains. In most cases, it is not necessary unless you do not want your email recipients pick up your primary Google Apps domain information when you use “send mail as” facility.
All you need is getting a SMTP server ready to work with Google. Setup in Gmail is quite easy.
I had a very bad day yesterday with Google Apps Mail. This service is good overall, but this time was exception.
I newly set up a Google Apps account and created several user accounts last Friday. I used my administrator account to login and did some settings. Yesterday when other users wanted to login Google Apps Mail, they encountered this error:
The page isn’t redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
* This problem can sometimes be caused by disabling or refusing to accept
The symptom was – Google was jumping between www.google.com and mail.google.com in an endless loop. I tried various browsers on different machines and had the same problem. Only Google Apps Mail was affected, while Google Apps Calendar, Documents and Sites were all right. And only user accounts created last Friday but never login until Monday were affected, while my account and newly created test account on Monday were all right.
I tried all suggested solutions in vain –
restart browser, even machines
disable and re-enable Mail, Docs service
login as a mobile user
change “passive” and “rm” parameters in redirecting url
I tried to report this problem to Google but found nowhere to report (just because it is a free standard account?) I suppose it was a synchronisation problem among Google millions servers, which could be solved by itself giving time. However I was not sure of the time scale, so the final solution came up at the cost of losing incoming emails during weekends –
I deleted user accounts and re-create them. (Here comes another episode – Google won’t allow a newly deleted account being created within 5 days. The workaround is creating another user account and aliasing the old one.)
There is not an alternative to Google Apps Mail, which is free, configurable, and powerful.
Currently the only way of swapping primary domain of Google Apps is – remove the alias domain and re-setup as new.
In order to keep receiving emails during swapping primary domain, I have to find another email service provider for the transmission period. I am not surprised I can not find any. Google is good, which is why I am using it, but its uniqueness is not a cheerful thing for business. I have never practised on a mail server just because google apps mail is taking care of everything.
It challenged me finding another email service provider, and finally I gave up. I used email forward service from my domain registrars and forwarded incoming emails to another google apps account.
Google offer 50 users apps as standard for free. When my business grow over this figure, I prefer my own mail server(s) rather than paying google. It is a shame to be pushed to pay someone.
For your convenience, the Google Team monitors email@example.com and firstname.lastname@example.org to ensure that we can properly address all reports of spam, abuse, and technical issues. If you’d like a copy of messages sent to email@example.com and firstname.lastname@example.org, create email lists for both addresses, and add yourself as a recipient.
Since abuse and postmaster are reserved aliases, you won’t be able to use them as usernames or nicknames.
可我在读到这段说明之前，就建了两个email lists: email@example.com 和 firstname.lastname@example.org，我并未想着要把这两个特殊地址创建为单独的邮箱用户，因为我觉得这样做有悖Google App Mail Best Practices。看来我和google想到一起去了。
因为position通常比personal稳定，在情景一和二时，我们所要做的，就是在Google App Mail, Manage this domain, User accounts, Mail list里更新邮件列表
User accounts, Nickname 方法 alias position.name to personal.name 也可以取得跟Mail list类似的管理效率，但如果position.email@example.com是一个nickname，如果要改变它的归属，就必须先删除position.firstname.lastname@example.org，然后到别人名下再创建一次nickname，虽然这过程最快可以在几秒钟完成，但在几秒钟内仍存在丢失发给 email@example.com的邮件的可能。用mail list就很完美（可以先添后删）